Free Pro Integrator Partner
Business internet, mobile, and fixed telephony — deployed and managed by IMACS.
IMACS SERVICES integrates Free Pro (Iliad Group) telecoms solutions into your information system: professional fibre with a restoration guarantee, 5G mobile plans, and SIP fixed telephony. A single point of contact for connectivity, cybersecurity, and support — no more being passed between your operator and your IT provider.
- business grade with contractual RTG
- Fibrebusiness grade with contractual RTG
- automatic failover in the event of an outage
- 4G/5Gautomatic failover in the event of an outage
- 5G business plans, managed fleet
- Mobile5G business plans, managed fleet
- fixed telephony & number porting
- SIPfixed telephony & number porting
The 3 Free Pro offer families
Complete professional connectivity — integrated, secured and monitored by our team.
Internet — professional fibre
Professional fibre broadband (shared or dedicated subject to eligibility), high and symmetrical speeds, restoration time guarantee (RTG), automatic 4G/5G backup, static IP and professional router. Address verified before any commitment.
Professional mobile
5G professional mobile plans with generous data allowances and hotspot sharing, European roaming, eSIM. Fleet managed with a single invoice and a single point of contact for the whole company.
Fixed telephony (SIP)
Fixed lines and SIP/VoIP trunks, number porting and retention, switchboard features (call forwarding, hunt groups, time schedules), compatible with IP handsets and softphones. Fixed-mobile convergence available.
Why go through IMACS rather than directly?
Taking out a Free Pro package and checking your eligibility is free and straightforward — there is no need to involve us for that.
Our value starts where the operator's ends: making connectivity work with your IT environment. As an integration partner, IMACS SERVICES:
- defines the real requirement (usable bandwidth, SLA tier, number of lines, mobility, remote sites);
- integrates connectivity into the IS: firewall, VLAN, Wi-Fi, inter-site VPN, VoIP;
- provides a single point of contact: one person for broadband, mobile, fixed-line and managed services — no more finger-pointing between the operator and your IT provider;
- manages the migration without downtime (number porting, planned switchover);
- handles incident follow-up: 4G/5G failover happens automatically — we receive alerts the moment a line drops, escalate with the operator, and track the SLA through to restoration.
The sovereignty advantage
Free Pro is the business brand of Iliad Group (Free), a French infrastructure operator with datacentres in France (Jaguar Network).
For an SME, a law firm, or a notarial practice concerned about where its data and communications are hosted, this is a natural fit with our privacy-by-design approach:
- network and hosting operated in France;
- French-speaking contacts and support;
- possible convergence with our sovereign cyber building blocks (LockSelf, Nextcloud).
Connectivity becomes a component of your security strategy, not a standalone contract.
Our Free Pro integration service
Audit & eligibility
Analysis of your usage, fibre eligibility test at your premises, bandwidth sizing, number of SIP lines and mobile plans.
Deployment
Ordering, connection scheduling, installation and configuration of the router, firewall, Wi-Fi and IP telephony.
Integration & security
Connection to your existing IT infrastructure: VLANs, site-to-site VPN, filtering, 4G/5G backup, hardening in line with our cybersecurity standards.
Monitoring & support
4G/5G failover is automatic; our role is to be alerted to any outage (RMM monitoring), escalate to the carrier, track the GTR and provide a single point of contact — IMACS level-1 support.
What do you already have? Take stock in 7 questions
Answer yes/no: we identify what Free Pro can offer you (fibre, mobile, telephony, 4G/5G failover, multi-site). An engineer will get back to you within 24 hours.
Frequently Asked Questions
How do I check whether my address is eligible for Free Pro fibre?
Eligibility can be checked free of charge directly on the Free Pro website in a few clicks — you can do this yourself. Our role lies elsewhere: interpreting the result (shared FTTH fibre, dedicated FTTO or fallback), verifying the speeds actually usable for your needs, and sizing the solution (GTR, SIP lines, mobile plans) within a coherent IT project. The eligibility check is the starting point, not the service.
What is a GTR and why does it matter for a business?
A GTR (Guaranteed Restoration Time) is the operator's contractual commitment to restore your line within a defined timeframe in the event of a fault — something consumer plans do not offer. For any business whose operations depend on internet connectivity (telephony, cloud, card payments, remote working), this is a critical criterion. We work with you to select the GTR level appropriate to your risk profile, complemented by automatic 4G/5G backup.
Can I keep my existing telephone numbers?
Yes. Number portability allows you to retain your existing landline and mobile numbers when switching to Free Pro. We manage the entire process end to end to ensure no service interruption during the migration.
What happens if the fibre connection goes down?
Depending on the solution, the router automatically switches to a 4G/5G mobile backup link, maintaining internet access and IP telephony until the line is restored. We monitor your connection: an outage triggers an alert on our side, and we follow the situation through until normal service resumes.
Can I consolidate telecoms and managed IT services with IMACS?
That is precisely the point. IMACS SERVICES acts as your single point of contact: Free Pro connectivity (fibre, mobile, landline) is integrated into your managed IT and cybersecurity contract. One interlocutor, unified monitoring, and no finger-pointing between operator and IT provider when an issue arises.
How much does it cost?
Pricing depends on your actual requirements: fibre speed and GTR, number of mobile plans, number of SIP lines, sites to connect, and level of monitoring. We produce a tailored quote following the eligibility check and the free initial assessment.
Managed connectivity, not just a subscription.
You can check your eligibility yourself in two clicks on Free Pro. What we bring starts after that: scoping your requirements, integrating with your IT infrastructure, securing the connection, seamless number portability, and ongoing monitoring. Let's talk about your project — 30 minutes, no commitment.