SMEs / Small Businesses
Your outsourced IT team, without the complexity of an in-house department.
Your challenges are real: a stable infrastructure, productive staff, robust security and a controlled budget. IMACS SERVICES is that IT team — available, reachable and accountable.
- standard across our Pro packages
- MFAstandard across our Pro packages
- backup rule applied by default
- 3-2-1-1backup rule applied by default
- contractual commitments (depending on package selected)
- GTPEC + GTIcontractual commitments (depending on package selected)
The challenges specific to your business
Day-to-day productivity
When one workstation goes down, an entire team stops. The right approach: prevent, not repair.
Total IT cost
Between licences, hardware and ad hoc services, real costs spiral. Fixed-price packages restore order.
Accessible security
You don't need a SOC, but you do need a serious security posture. We build one that fits your scale.
Genuinely reliable backups
An untested backup is an imaginary backup. We test. Every quarter.
Well-equipped staff
Office productivity, video conferencing, telephony, mobility. An infrastructure that stays out of the way.
GDPR compliance
You handle client, HR and prospect data. The CNIL makes no distinction between you and large organisations.
Our concrete answers
Per-seat package
Single monthly fee, annual commitment · Monitoring, support and maintenance included · Monthly summary reporting · Semi-annual posture review · No hidden costs
Right-sized security
Managed EDR Bitdefender GravityZone · Enforced MFA · Email and DNS filtering · LockPass password manager (ANSSI-approved) or equivalent · Immutable 3-2-1-1 backups · Staff awareness training
Equipment and collaboration
Scheduled hardware refresh · Microsoft 365 / Google Workspace productivity suite · Integrated IP telephony (CRM integration on request) · Seamless video conferencing and collaboration · Secure external sharing (M365 OneDrive or LockTransfer) · Secure mobility
Continuity and compliance
Formalised continuity plan · Documented restoration tests · Up-to-date GDPR register · Validated incident response procedure · Subcontractor contracts under Art. 28
What you get with IMACS
A reachable team of engineers · Per-seat packages, no surprises · Integrated security and backups · Monitoring and monthly reporting · Contractual SLA commitment
Services to explore.
Managed IT
Proactive maintenance, 24/7 monitoring, infrastructure and helpdesk management.
En savoir plus →Cybersecurity
Audit, advanced protection, staff awareness training and GDPR compliance.
En savoir plus →Let's see what this would look like for your business.
Free pre-assessment in 15 questions, personalised report. No commitment.